Transport Planner / Load Builder

Blunham, Bedfordshire
Menzies Distribution Ltd
Load Builder/Transport Planner Menzies Distribution are looking for a Load Builder to join our team, providing a first class service in Blunham. Reporting to the Transport Supervisor you will use the customer planning system to produce a loading/Transport plan, focusing on trailer optimization and load fill, liaising with the Transport Planner and Plan Executor to ensure the plan is viable and delivery times will be met. The Important Stuff: Shift Pattern: Monday to Friday based on a basic 48 Hour Week Salary: £35k Per Annum Holiday Entitlement: 28 days inclusive of bank holidays. Parking available onsite Monthly Pay Progression Opportunities Available Key Duties and Accountabilities (will include but not be limited to) Create a load plan using customer system in a timely manner. Plan to optimize trailer fill by liaising with customer to amend/move orders as and when necessary. Book loads in with external customers. Deal with any extra/additional loads/orders in the most efficient way possible. Monitor and investigate late deliveries and complete pulse monitor on a daily basis. Engage all external and internal customers by communicating in a friendly and professional manner ensuring that a good impression is maintained at all times. Answering and responding to all incoming calls in a prompt and polite manner. Ensure all internal/external customer queries or concerns are dealt with in a professional, friendly and courteous manner. Liaising with the management team ensuring the smooth operation of the transport department. Ensure all inbound/outbound paperwork is completed promptly and accurately Monitor and chase documentation in support of the transport operation. Produce statistics as and when required. Undertake administrative and filing duties to meet needs of the Transport Department. Dealing with customer orders ensuring quality accuracy, delivery timelines, instruction and communication to all depot staff. Maintain and expand an excellent proactive relationship with existing customers and suppliers. Dealing with customer and supplier enquiries and complaints from investigation through to closure. Ensuring that customer requirements are administered in a timely controlled and recorded manner. Support and develop the process of Continuous Improvement, challenging working conditions, systems and behaviors to increase performance and customer satisfaction. Enter accurate data on to all internal systems and reports Maintain data security and integrity in line with business needs. Maintain a safe working environment that complies with all aspects of the company s H & S Policy Key Experience and Qualifications: Excellent computer literacy (Microsoft Office, Word & Excel) Previous load building experience. Good numeric skills. Technical skills and behavioral competencies: Well-developed verbal and written communication skills. Strong analytical and numeracy skills Good level of financial understanding Flexibility Help maintain a motivating focused team environment. Enthusiastic and energetic personality Enjoys working to deadlines Ability to work on own initiative, demonstrates organizational skills. Load Builder Additional Benefits: Uniform & PPE provided Healthcare Cashplan for all employees and dependants, including dental, optical, physiotherapy, health screening, 24/7 counselling and more Employee perks: discount on trips, hotels, gyms, days out, restaurants, supermarkets and more Discount on mobile phone contracts with EE; Training opportunities and development plans We look forward to hearing from you