Transport Administrator

Russell Taylor Group Ltd
Role: Transport Administrator
Location: Deeside
Type: Permanent
Salary: Up to 25,396 per annum pro rata
Hours: 30-40 hours per week

We are seeking a highly organised and detail-oriented Transport Administrator to join manufacturing client in Deeside. In this role, you will be responsible for coordinating and managing all aspects of transportation logistics related to the delivery of our client’s products to customers and various sites.

The Transport Administrator will work closely with internal teams and customers to ensure the timely and accurate delivery of products, maintaining excellent communication throughout the process.

The Role:

• Maintain and update transportation records, including dispatch notes, delivery logs, and customer information.
• Provide excellent customer service by responding to delivery inquiries, tracking orders, and resolving any issues or delays.
• Notify customers of shipping status, delays, or any changes to delivery schedules.
• Schedule and coordinate deliveries to various customer locations, ensuring on-time and accurate shipments.
• Liaise with transport providers and warehouse teams to manage scheduling and transport requirements.
• Manage transportation requests, process orders, and ensure smooth transition from production to delivery.
• Maintain accurate records of transportation expenses, delivery times, and inventory movements
• Generate regular reports on transport activities, including performance and cost analysis.
• Ensure all necessary delivery documentation (e.g., delivery notes, invoices) is completed accurately.
• Investigate and resolve any delivery discrepancies or complaints, ensuring a positive outcome for the customer and company.

The candidate:

• Ability to work independently and as part of a team.
• A customer-focused attitude with a commitment to service excellence
• Strong organisational and time-management skills.
• Excellent verbal and written communication abilities.
• Ability to multitask and handle multiple priorities under pressure.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.