Spanish speaking Customer Service Executive – 12-month FTC

Burton-on-trent, Staffordshire
Language Matters

A well-established international pharmaceutical company is now looking for a talented Spanish speaking Account executive to join their multilingual Customer Service division in Burton-on-Trent. The role will require to work 3 days per week in the office (and 2 working from home), therefore you will need to be a commutable distance from Burton-on-Trent.

The role will involve providing seamless customer care support, dealing with a wide range of clients based in hospitals, medical centres and doctor’s surgeries around Europe. It is therefore essential for you to have exceptional communication and organisational skills, as you will be managing order processing, product support, arranging order shipping logistics and handling client/account queries. You must be a customer-oriented individual with a proven background in customer services.

This is a great opportunity for a Spanish speaking Account Executive with a passion for delivering outstanding customer care to join this global name.

Profile:

• Fluent in Spanish, written and spoken
• Fluent in English, written and spoken
• Proven experience in sales administration and sales order processing experience from within a similar customer services, import/export or sales support role
• Possess a professional, helpful and friendly telephone manner
• Demonstrate initiative and a proactive attitude along with the flexibility and willingness to work as a team member
• Excellent organisational and administrative skills, ability to prioritise work
• Able to start immediately

If you speak Spanish and have worked in any of the following positions, then this could be the perfect opportunity for you: Client Services Executive, Customer Service Coordinator, Customer Service Executive, Customer Care Coordinator, Order Processor, Logistics Coordinator or Import/Export Executive.

To apply, please send your CV in English and in Word format to Viktoriia.languagematters is acting as an employment agency in relation to this vacancy.