Shutters & Gates Technical Administrator

Redditch, Worcestershire
Arcus FM

Due to continued growth, Arcus FM are recruiting for an experienced Shutters & Gates Technical Administrator to join our team based in Redditch!

• Salary: Up to 30,000 per annum, depending on experience
• 4% bonus scheme, subject to achievement of targets.
• 25 days annual leave, plus bank holidays
• Generous contributory pension scheme of matched contributions between 5% and 6% max

You’ll be responsible for providing technical administration support for a team of shutters and gates technicians, being their point of contact and providing guidance, and administration support to colleagues ensuring a consistent and high level of customer service is achieved.

You’ll ensure that planned and reactive maintenance tasks are completed within the agreed SLA timeframes, and providing technical expertise working along side quote team enabling to generate quotations and ensure all correct parts ordered are chargeable and recovered.

You’ll manage the organisation, coordination and logistics of meetings and events, ensuring all relevant documentation is prepared and issued as appropriate. You’ll drive weekly team conference calls, to review performance and cost-providing reports to assist the Shutters and Gates Manager to assist with making contract discussions.

You’ll be proactive, methodical, organised, and have excellent attention to detail. You’ll have excellent communication skills with the ability to influence and use diplomacy. You’ll be focused on delivering exceptional customer service, whilst managing and prioritising a complex and demanding workload.

You’ll currently be working in a similar role, or you could be a Shutters and Gates Engineer looking for a more admin focused role.

Reporting directly into the Shutters and Gates Manager, you’ll be working 40 hours a week across Mon – Fri, with occasional travel required to other Arcus and client sites, therefore, a driving licence and own car is essential.

• Life Assurance
• Learning & Development opportunities
• Funded Training Sponsorship Scheme
• Cycle to Work Scheme
• Health cash plan
• Up to 10% off B&Q / Trade Point
• 20% off Nuffield Fitness and Wellbeing Centres

Don’t miss out on this great opportunity, apply today by clicking on the ‘apply’ button.