(Senior) Key Account Manager United Kingdom & Ireland (d/f/m)

Watford, Hertfordshire
Schleich GmbH
The following adventures await you at Schleich:

• Develop and maintain successful relationships with senior buyers across allocated retail accounts.
• Hold regular meetings with retailers to include, previews, business plans and key sell in periods
• Prepare annual customer plans (aligned to the company business plan), to support deliverance of all budgetary requirements, KPIs and objectives
• Maintain close working relationship with the Head of Sales UK&I to ensure all objectives are achieved, particularly in the areas of pricing, promotions, customer terms and marketing
• Work closely with customer support, logistics, development, and marketing to ensure the best solutions are delivered & day to day support for all retailers
• Look for opportunities, develop and open new business within the national retail space
• Regular reviews with finance to appraise credit limits and resolve PO/Invoicing issues
• Ensure day-to-day issues are resolved in a timely and efficient manner
• Attend conferences, exhibitions and events where required
• Be aware of all new developments in the marketplace (including competitor activity) and provide regular/relevant feedback to all internal stakeholders
• Always implement best practice, ensuring first class customer service

The chapters of your story so far:

• You are a pro-active and enthusiastic self-starter, with demonstrable record of success in a national retail space; grocery / discounter experience is desirable
• You bring excellent communication skills
• You demonstrate experience of utilising reporting and operational functions (Power BI/ SAP)
• You must have the ability to manage your time efficiently
• You are willing to act on own initiative and take decisions, but you are also conscious of your role within the team framework
• You are able to reach a solution to the benefit of both the company and customer
• You ensure accurate deliverance of all activities, with the ability to work to deadlines
• You are structured in all aspects to ensure all goals/objectives are achieved
• You are able to understand and interpret sales data, with the ability to present findings to both internal and external audiences
• This role requires UK travel, so job holder will possess a full UK driving license and be prepared to stay away from home when required

No kingdoms nor mountains of gold, but many other rewards:

• No two days are the same in this career like no other. Work in a dynamic, diverse environment that offers individual career and development opportunities. All our employees also have access to numerous online courses via our training platform.
• Let’s write the Schleich story together. Be part of a motivated team of people who support and inspire each other and celebrate success together.
• We aim to please. We offer an attractive, fair salary with additional benefits like a free gym and shuttle bus from the local station to the office and back.
• Appetising. We have a partially subsidised canteen in our beautiful office building in Watford, Leavesden.
• Every hero must retire one day. That’s why we offer a subsidised pension scheme.
• You can also enjoy great discounts on our schleich products – a great bonus for kids and adults alike.
• And what about your adventures outside of Schleich? You can count on 30 days of paid leave per year and a hybrid working model with no core working hours.