Sales Advisor

Leeds, Yorkshire
Antalis

Do you have an excellent customer first approach and sharp sales skills?

Antalis are looking for a professional Part Time Sales Advisor to join our growing Packaging Team.

Challenge yourself with this great opportunity to join a large, highly successful, and well-established international business based at our Head Office in Coalville.

The Sales Advisor role is varied and interesting, where strong ongoing relationships with B2B customers is key. You will be taking their calls, demonstrating excellent customer service in resolving their queries, handling their orders, and giving them a smooth experience.

You will work within a supportive team, and in conjunction with a nationally based sales team, to give the best possible experience to our customers, and ensure they keep coming back.

• Handle incoming calls, resolving customer queries and placing orders completing the full administrative process to ensure the right product is delivered at the right time.
• Use our Customer Relationship Management System to gather and retain key information to support the next call, deepen your relationships, and communicate with the wider team.
• Respond and resolve customer complaints quickly, through liaising with logistics, credit control, and relevant salespeople.

This role would suit candidates with experience as a Sales Advisor, Customer Service Advisor, Account Manager, Customer Service Agent, or similar role. If this sounds like you, apply today!

Essential Skills

• Naturally comfortable on the phone, handling a range of information to ensure an excellent customer experience – every time.
• Flexible approach, responding to changing priorities accordingly.
• Ability to learn and absorb information on an extensive product range.
• High levels of attention to detail, comfortable with verbal, written, and numerical data/information.
• PC literate and extensive working knowledge of MS Office.
• Analytical thinking: the ability to break down a problem and trace a solution step by step.

About Company

Antalis is a global and market-leading distributor of paper, packaging and visual communication products. In simple terms we source, purchase, store, sell, and deliver a range of the above products, and we are the biggest at what we do in Europe.

Our Head Office is in Leicestershire, and we have a number of regional branches for our local teams. You probably touch our products most days without even knowing it.

This is a great opportunity to join an innovative company who puts the customer at the heart of everything we do.