Occupational Health Administrator

Wood

Overview / Responsibilities

Wood are looking for an enthustiastic Occupational Health Administrator to join the team in Aberdeen on a full time, permanent basis.

The team has recently gone through a transition and sits within Wood, with this, there is a vested interest in expanding the team to meet the needs and demands of Wood Occupational Health requirements. As it is a new team, it is an exciting chapter and room for growth and development for any candidate wishing to work in this specialist field, as a vital part in our organisation. All training and familiarisation with systems and processes will be provided by Wood, so direct experience is not necessary, but transferable skills required.

Job Objective:

The Occupational Health Administrator will be responsible for the workforce’s occupational health medical requirements, including the timeously appointment recall, scheduling, and record keeping. Collaborate and support operations to achieve the highest standards of occupational health, building an exemplary occupational health reputation for Wood in the eyes of key stakeholders.

Key Responsibilities & Accountabilities:

• Proactively managing the recall, scheduling, and record keeping of occupational health medical appointments as per policies and procedures, supporting compliance with risk assessed medical and client requirements
• Quick action on any new hire requests to ensure a smooth onboarding process for both the candidate and internal stakeholders
• Engaging with the workforce to advise on the necessity of attending for occupational health appointments
• Act as a focal point for all stakeholders regarding any occupational health queries by telephone, email, or face to face meeting, ensuring response in a timely manner
• Works closely with Wood’s Occupational Health Provider
• Ensuring occupational health data is diligently recorded on the appropriate Wood systems, and communicated to all required personnel in a timely manner
• Liaising with internal stakeholders of any identified non-compliances in occupational health requirements ahead of employee mobilisation
• Supports the delivery of site medicals
• Works within defined processes and procedures, escalating where they do not exist for a particular situation or where deviation has occurred
• Development and regular maintenance of work instructions for any dedicated contracts
• Continually monitoring and managing the process of open case management until the end stage, communicating progress and clarifying process steps required to resolve the cases
• Produce regularly scheduled or ad-hoc reports and data as requested
• The position must ensure that all information is handled in a secure and accurate manner, in compliance with all policies, procedures, and legislation, thus maintaining the highest standard of data protection of employees and others
• Ensure consistent alignment to company values and behaviours

Skills / Qualifications

Qualifications:

• Degree level qualification desirable but not essential

Knowledge, skills, and experience:

• Business knowledge, essential skills and experience required to perform the role effectively. This should include any specialist skills, experience or areas of knowledge required
• Occupational Health or coordination experience is desirable
• Dedicated to achieving results
• Technical proficiency with Outlook, MS Office, including Word, Excel, and PowerPoint. Experience of using eOPAS would be advantageous
• Strong interpersonal and communication skills both verbally and written, and the ability to work effectively with a wide range of constituencies
• Ability to provide accurate and efficient service under the pressure of constant deadlines
• Proactive problem solver and ability to multitask; able to forward plan and consider different eventualities to successfully achieve the end goal. Uses past experiences as a prescient warning to resolve queries in a timely manner.
• Ability to find better, faster ways to achieve results through use of technology and collaboration
• Dedicated to achieving the best results, and uses metrics to analyse own performance
• Strong team working ethic, including proactive willingness to assist colleagues with greater workloads and in the wider team
• Skilled in organising tasks and establishing priorities to meet deadlines and achieve results

Personal attributes:

• Results Driven, Proactive Self-starter: Takes initiative and consistently delivers results of the highest quality, takes accountability for one’s work, has a sense of urgency, overcomes hurdles and ensures that results are delivered
• Customer Service Orientation: Has a service orientation to internal clients, being responsive to needs, effectively managing expectations
• An eye for detail and diligent in record keeping
• A collaborative nature
• Trustworthy and approachable, able to confidentially deal with sensitive data and information
• Able and willing to roll up one’s sleeves and do what it takes to deliver results; willing to handle both routine tasks and be an agile learner taking on new responsibilities that challenge and exceed what the person has done before
• Inquisitive nature, looks for new ways of working to maximise results
• Business Savvy: learns the core elements of the business, to understand how the organisation works to best manage occupational health needs
• Strength of character to deal with challenging stakeholders to ensure compliance with code of conduct, and occupational health procedures. Ability to use judgement and understand when to push back the skill to do this

Company Overview

Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting, projects and operations solutions in 60 countries, employing around 35,000 people.

Diversity Statement

We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.