German Speaking Customer Service Adviser

Page Personnel Secretarial & Business Support

The Customer Supply Chain function is made up of 6 multilingual teams who support our commercial businesses across the EMEA region with making sure our products are delivered on time in full, to our customers.

Client Details

Leading international FMCG business, modern offices and free shuttle bus to train station.

Description

Dealing with the following for the German Market:

• Daily processing of orders submitted by customers
• Managing stock allocations in line with sales & supply chain team expectations in low out-of-stock situations
• Monitor order flow to proactively identify problems, resolve issues, develop alternative solutions, and avoid shipping discrepancies
• Drive efficiency by simplification and standardisation of processes & procedures across multiple countries
• Work closely with other members of the Supply chain team, Logistics to provide outstanding service to all stakeholders
• Ensure compliance and Audit readiness
• Participate in process improvement initiatives that enable the company to scale effectively
• Analyse and interpret the data to provide actionable insights

Profile

You will speak and write fluently and accurately in German.

Job Offer

Great range of benefits including chance to work from home two days a week and salary of circa £28,000 – £32,000