Event Operations Executive

Redhill, Surrey
Lloyd Recruitment Services Ltd

Lloyd Recruitment Services is delighted to present an exciting opportunity for an enthusiastic and detail-oriented Event Operations Executive to join a prominent media client located on the outskirts of Redhill. Job description: As an Event Operations Executive within the Operations Department, you will play a crucial role in organising professional and cost-effective B2B trade exhibitions and conferences. Your responsibilities will include providing on-site operations assistance at designated international events for approximately 2-4 weeks per year. If you are passionate about event operations, possess a keen eye for detail, and thrive in a dynamic environment, we encourage you to apply for this fantastic opportunity!What’s in it for you?

• Salary £20k- £24k depending on experience
• Monday to Friday 35-hour week
• Hybrid to working available 3/2 split
• Company pension
• Excellent transportation links – Redhill
• Clear career progression opportunities
• Perfect opportunity for someone looking to start a career in events management

Key tasks and responsibilities:

• Ensure the website is up to date with accurate exhibitor information, floorplans, and manuals
• Update floorplans and communicate changes to the sales department
• Respond promptly to general exhibitor queries via email and telephone
• Offer on-site assistance at designated events during the specified period
• Provide administrative support and assist the Operations Director with various tasks
• Contribute to the overall efficiency and success of the department
• Collaborate with guidance and support from the manager to organise small to large-sized conferences, dinners, and exhibitions from inception to completion
• Assist the Operations Director in delivering medium to large-scale exhibitions
• Coordinate and order all necessary exhibition and conference services, including catering, furniture, signage, AV, IT, features, staffing, freight, registration, stand fitting, carpet, electrics, and security
• Organise exhibitors and sponsors’ logistics to ensure fulfillment of sponsor and exhibitor packages as sold by the sales team
• Produce and communicate detailed technical information for exhibitions, including the exhibitor manual
• Handle pre-event and on-site inquiries from speakers, sponsors, and exhibitors calmly and efficiently
• Work closely with the sales and marketing teams to ensure seamless event delivery
• Arrange travel and hotel accommodations for staff within a budget
• Maintain effective communication between sponsors, exhibitors, and the team throughout the event process
• Manage inbound and outbound email communication with contractors and exhibitors, keeping them informed with all necessary and updated show information
• Demonstrate understanding of floorplan design principles, venue rules, and health and safety parameters
• Actively participate on the show floor during build-up, open days, and breakdown
• Attend relevant training sessions as required

Knowledge, skills, and experience required:

• Proficiency in IT applications, including Word, Excel, PowerPoint, and CRM systems
• A collaborative team player with exceptional attention to detail, crucial for pre-show accuracy
• Ability to work effectively under tight deadlines and pressure
• Excellent interpersonal skills and strong written and verbal communication abilities
• Broad understanding of business-to-business events and the publishing industry
• Willingness and ability to travel internationally for 2-4 weeks per year
• Proficiency in a foreign language is advantageous
• Previous experience in the conference and exhibition industry
• Self-motivated, able to take responsibility, and adept at problem-solving
• Organised, methodical, and capable of managing time effectively, even under pressure
• Flexibility to work weekends, evenings, and travel worldwide when required

The responsibilities outlined in this job description are indicative but not exhaustive, and the post holder may be expected to adapt to changing requirements

Refer a friend and earn up to £500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of £500. Full details can be found on our website.Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities