ERP Contracts and Commercial Support Officer

Reigate, Surrey
Surrey County Council

The starting salary for this role is £43,923 per annum for working 36 hours per week.

We’re on the lookout for a hardworking and highly motivated individual to fill the key role of ERP Contracts and Commercial Support Officer within the ICF (Intelligent Client Function) team. This is an opportunity to be at the forefront of supporting oversight and management of contractual and commercial aspects related to Enterprise Resource Planning (ERP) systems. It’s a unique chance to take a key role in Surrey County Council’s transformational journey.

The team

The ICF is a new team established by the Council to drive meaningful transformation through optimising ERP system use, ensuring it becomes a powerful tool to drive efficiency and collaboration. The ERP Contracts and Commercial Support Officer will drive action and delivery, providing you with an opportunity to make a significant impact across the organisation. You will have significant exposure to wider teams within the business, working closely with procurement teams, project managers, and stakeholders to streamline contract administration, monitor vendor performance, and minimise risks.

Why work with us?

• Catalyst for change: In this newly created position, you will work at the heart of ongoing transformation within Surrey County Council. You’ll play a pivotal role in shaping the future of the Council.
• Learning and development opportunities: In our dynamic environment, every day is a learning experience. You’ll have the chance to grow professionally, acquiring new skills and knowledge to support your professional development.
• Supportive team: SCC operates in a diverse, dynamic, and exciting environment – the ICF team is at the core of working with business services to transform the organisation.
• Competitive compensation: You will benefit from a competitive salary, flexible working arrangements, excellent training and development opportunities, generous holiday entitlement, the option to buy additional annual leave, and the Local Government Pension Scheme. For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.

Work location

The ERP Contracts and Commercial Support Officer position is a hybrid role, with a requirement to be on site at either Dakota, Weybridge and/or Reigate, Woodhatch Place as and when required.

About the role

• Contract administration: Overseeing the end-to-end contract lifecycle, ensuring all obligations are met, and maintaining strict compliance with contractual terms.
• Vendor management: Collaborating and building productive vendor partnerships to achieve the best outcomes for Surrey County Council.
• Benchmarking: Conducting cost analysis and benchmarking to guide cost-effective decision-making and identify potential savings.

About you

The ERP Contracts and Commercial Support Officer should be comfortable in dynamic environments, with a willingness to take a hands-on approach to drive delivery and transformation. You will be a detail orientated professional, with a grounded understanding of contracts and commercials in relation to ERP systems.

As part of the application process, you will be asked to upload your CV and answer the following questions:

• What are your motivations for applying?
• What are the key components of an effective contract management process? How do they contribute to the success of ERP-related projects?
• Please describe a specific instance where you identified cost-saving opportunities through benchmarking or cost analysis in contract management.
• Tell us about a time when you constructively challenged existing practice to improve ways of working.
• Collaboration with various stakeholders is crucial in this role. How do you approach working with different teams, such as procurement, project management, and various stakeholders, to ensure successful contract execution and administration?

Answers to these questions will be scored and used for shortlisting purposes. The full role profile can be found on the employer site; please refer to this when writing your answers.

Additional information

The job advert closes at 23:59 on 08/10/2023.

Interviews will take place within 1 month of the job advertisement closing.

A Basic DBS ‘Disclosure and Barring Service’ check for regulated activity (formerly known as CRB) will be required for this role.

Our commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role.

We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.