Dispatch Team Coordinator

Duval Associates

Dispatch Team Supervisor Warehouse Team Leader Dispatch Supervisor London HQ based role UK wide removals and storage business.
Growing SME offering modern and innovative storage solutions this is a customer centred business looking for positive problem solver ready to handle the everyday challenges of co-ordinating this busy dispatch team.
Would suit someone on the up with experience but motivated to grow with a growing organisation!
Negotiable Salary (based on experience), cycle to work and car lease schemes available, plus company pension and 25 days holiday, Tuesday Saturday working week (Saturday WFH), London office.

Wicked opportunity to work with an enthusiastic, friendly team who are passionate about providing great service to their customers by offering innovative solutions! Natalie and have all the information, get in touch!

This role would suit someone who is used to working in a busy environment and multi-tasking under pressure, you must be able to solve any problems quickly and efficiently with excellent communication skills. Specific removals / warehouse experience not necessary, but we are looking for transferable skills, great customer service, team leadership qualities and ideally some knowledge of logistics.

Not your traditional removals and storage business, this business have been growing for the last decade by offering modern, well thought out solutions and top service to customers. This is an ace role for someone who likes to get stuck-in and can things done. Take ownership, lead a small team, and contribute to the success of this brilliant SME!

Apply now, start March / April. Speak to Natalie and !

The Role:

• Supervise the dispatch team ensuring all fleet and warehouse partners are both supported and deliver the required performance expectations
• Solving challenges as they arise throughout the day
• Main point of communication between customer, drivers, and warehouse
• Lead on all dispatch contingency planning and execution
• Assist in the development and execution of all processes, technologies, and reporting
• Daily management of the over-night courier partner s performance and resolutions
• Lead on Continuous Improvement ensuring problems are mitigated and efficiencies improved
• Be an ambassador for the business and its customers!

Great Benefits:

• 25 days holiday plus BH’s
• Pension contributions
• Car lease scheme
• Cycle to work scheme.

The Person:

• Prior experience of leading a team within a dynamic, fast paced and results orientated environment
• Excellent customer service skills
• Experience of utilising multiple technologies simultaneously and being passionate about the accuracy of data
• Able to think on your feet and solve problems under pressure
• Being a self-starter, capable of maintaining the highest of standards both individually and collectively
• Demonstrating diligence and a relentless desire to improve.

Wicked role, London based, ace SME. Get in touch with Natalie or Caroline at Duval.