Customer Service Support

Coleshill, Warwickshire
Pertemps Tamworth
Customer Service Support

Do you want to become an integral team member working for one of the top 3 Logistics companies in the World?
We have an excellent opportunity for candidates who have excellent communication skills and enjoys the stability of long-term Temporary to Permanent employment.

Hours: Monday – Friday between the hours of 7am – 6pm
Payrate: 10.82ph
Location: Coleshill

The Benefits to work for such a prestigious business are: –

• Long term employment with the chance to progress
• Full induction and training within a Team setting
• Free Parking along with free tea & Coffee
• Team Building exercises and events (Summer BBQ, organised by the staff social committee )
• 30 Days annual leave P/R once on a permanent contract
• Once permanent you have the chance to earn extra money with overtime
• Relaxed Dress code in a vibrant and bustling office.

The key responsibilities within the role: –

• Will be busy and varied, and at times you will need to produce quality work whilst working under pressure to achieve the customers SLA’s
• Working with a large number of clients and logging orders
• Providing first class customer service to internal and external clients
• Working within agreed timescales
• Liaising with depot operations in order to problem solve queries
• Daily communication with established customers by phone, and using the in-house CRM systems to implement long term solutions to customer issues

We are looking for: –

• Candidates who must have strong communication skills, be computer confident (Microsoft Office Suite & Excel)
• Have the drive and ability to meet daily targets and deadlines – Possess a strong work ethic and want to become part of a motivated and enthusiastic team.
• Experience in a Customer service (face to face & office based)

Apply now or call Pertemps Tamworth for an immediate review on (phone number removed).