Content & Buying Administrator

Gateshead, Tyne And Wear
Whistl

Join our dynamic team on a 12-month fixed-term contract as a Content & Buying Administrator for our Spark Etail buying function.

Your role will be pivotal in assisting our Content Manager and Buyers by providing essential administrative support to further our mission as an ethical superstore.

Don’t miss this opportunity to contribute to a fast-paced environment and gain valuable experience in the e-commerce industry.

About the Role

Embarking on this fixed-term contract presents a distinctive opportunity to contribute to the optimisation of our operations.

From data input and product creation to managing customer inquiries and streamlining order processes, your role as Content & Buying Administrator will be pivotal in enhancing efficiency and effectiveness within a defined timeframe.

Moreover, you’ll benefit from unparalleled support from our collaborative team, who are dedicated to providing comprehensive on-the-job training to empower your success throughout the contract.

This Content & Buying Administrator opportunity not only allows you to make a meaningful impact but also offers the resources and guidance necessary for your professional growth and development.

Key Responsibilities

• Upload new products to our online stores using our web-based catalogue system.
• Research products and produce well written general website and product-specific copy.
• Perform image editing for Spark Etail sites and maintain the image library.
• Enter purchase order data and maintain product information.
• Respond promptly to warehouse, call centre, and order queries regarding products purchased from Spark Etail sites.
• Provide general support during catalogue production, including gathering product information and images from suppliers, writing copy, proof-reading, and other tasks as directed.
• Additional tasks as needed, including back-office administration, order processing, and reporting.

Benefits

• Enhanced annual leave entitlement, starting at 31 days
• Access to our prestige benefits and rewards portal
• Long service rewards, both financial and leave-based
• Health cash plan
• Life assurance scheme
• Career development opportunities
• Access to a well-established Employee Assistance Programme Provider
• And other excellent benefits you’d expect from a market leader

Working Hours

Monday through Friday, from 9:00am to 5:30pm. Hybrid working options are available.

Initial training will be conducted onsite.

Required Skills

• GCSEs – Grade C and above in Maths and English or equivalent.
• Administrative experience is essential.
• Good working knowledge of Microsoft Office is essential, particularly Excel and Word.
• Strong written and verbal communication skills.
• Accurate and analytical, paying close attention to detail.
• Able to work as part of a team and with initiative where appropriate.
• Awareness of the ethical market.

Desirable Skills

Knowledge of Photoshop or image editing software would be beneficial but not essential.

Apply for this Content & Buying Administrator today and we’ll be in touch with the next steps.

About Company

Spark Etail Ltd is a prominent multi-channel retailer committed to offering consumers ethically and sustainably sourced products across various categories, including Fashion, Grocery & Everyday, Baby & Child, and Beauty, Health & Wellbeing.

Operating a diverse portfolio of web stores, Spark Etail provides fully-fledged department stores as well as niche sites for Baby, Child & Mum essentials and sustainable fashion. Additionally, Spark Etail produces four seasonal print catalogues annually.

As a leading online retailer, Spark Etail showcases the widest range of fair trade, organic, and eco-friendly products, featuring the UK’s premier ethical brands.

Spark Etail is part of the Whistl Group. Whistl is a delivery management company providing efficient, high-quality and competitively priced services across business mail, parcels, fulfilment and doordrop media in the UK and internationally. Distributing more than 4 billion items annually, we are market leaders in Downstream Access Mail (DSA) services, handling over 50% of bulk business mail in the UK.

Whistl is a Disability Confident employer committed to equal opportunities for all in all our employment policies and practices.