Community Safety Coordinator

Shrewsbury, Shropshire
Pertemps Telford
Community Safety Coordinator.Pertemps are currently recruiting for a Community Safety Coordinator on behalf of our client based in Shrewsbury on a six-month fixed-term basis. Responsibilities include but not limited to:• To manage the non-access tenancy breach process by coordinating requests from the wider business, making additional attempts to contact, and following process. • Ensuring high risk cases are identified and referred for enforcement/support action in a timely manner. • Responsible for monitoring and recording of the actions taken in line with process and ensuring the systems are updated.• Be proactive in identifying vulnerable individuals and tenancies and make referrals to the relevant department or agency.• Provide administrative support to the team on tenancy management including warning letters and contact letters.• Provide support where necessary to the community safety and community support officers.• Provide monthly performance reports providing visibility of all community safety activities and cases.• Maintain accurate and up to date computer records of actions taken and keep systems up to date. • Support the Community Safety Team Leader in the delivery of highly efficient customer focused services. • Assist tenants and other customers by providing advice and information of all aspects of tenancy enforcement and procedures. Ideal Candidate: Essential characteristics: • Experience working in a customer service environment. • Administration experience in a housing environment. • Experience of working within a team.• Ability to be pro-active and on behalf of customers and the organisation.• Ability to generate and develop ideas.• Actively consults and listens to others.• Committed to delivering a high quality of customer care.• Ability to build strong relationships through excellent communication skills.• Ability to work well under pressure and time management skills.• Be highly committed and motivated.Salary: £24,956.00 per annum. Hours: 37 hours per week.Location: Shrewsbury. Hybrid working model with minimum of 1 day in the office.If you are interested in this vacancy, please click to APPLY. Alternatively, you can send your most up to date CV to .