Cleaning Manager

Wealdens ltd

Wealdens are looking to appoint a Cleaning Manager for their potential new contract on the South Coast. The successful candidate will be able to demonstrate and implement innovative soft service solutions, develop a strong client relationship and be an ambassador for the brand of the company. You would be required to lead a team to deliver a first-class service across our clients multi occupancy housing schemes, taking ownership, daily operation and be responsible for ensuring all management information is co-ordinated. This is a new and exciting opportunity.

Main Duties & Responsibilities

• To ensure that the contract is delivered to meet and exceed expectations
• Responsible for all internal and external communication relating to the business you are responsible for
• Review best practice and drive new innovations to keep ahead of the soft service industry
• Provide services that support the business sustainability targets
• Attend meetings and arrange training as required to accommodate the operational structure beneath you
• Preparing management information, including but not restricted to Budget / KPI’s / SLA’s
• Ensure that TimeGate is deployed on all sites and arbitrations are completed for accurate payment of employees
• Be responsible for the P&L of the accounts ensuring that budgets are met.
• Attend weekly and monthly operations meetings as required and present the collated information
• Planning cover as required for absence such as Holiday and Sickness.
• Ensuring all onsite services comply with current Health and Safety legislation inclusive of Risk Assessments and Safe Systems of Work

Essential Qualifications & Experience

• Previous experience and solid knowledge of the Cleaning and Soft Service business
• Knowledge of cleaning equipment, cleaning solutions and substances (COSHH)
• Management experience across the social housing industry
• Experience in working in a client demanding environment
• Ability to manage and coordinate from a distance
• Experience with working in a diverse and inclusive business
• Conversant with IT Packages including but not limited Microsoft Office
• Excellent communication skills
• Must possess a valid driver’s license
• Can work within a team and as an individual
• Ability to motivate others in the Soft Services environment

Key Attributes

• Focus on the success of the delivery of a high-quality soft service performance
• Successful deployment of recycling processes meeting the sustainability targets set by the organisation (Where applicable)
• Flexible attitude towards working relationships and practices
• People person – Team player
• Strong mentoring abilities
• Open communication and transparency when liaising with all stakeholders
• Open to listening, understanding, and implementing new ideas, concepts, and practices
• Ability to drive technical solutions within the scope of service

Employee Benefits

• 25 days holiday plus bank holidays (pro rata into shifts for shift workers)
• Auto-enrolment company pension scheme
• Cycle to work scheme
• Learning and development programs, training and career opportunities.