Bookings & Customer Service Assistant

Grimsby, Lincolnshire
Chase and Holland Recruitment Ltd
Bookings & Customer Service Assistant – Grimsby – Up to £25,000Chase & Holland are delighted to be assisting a large logistics business, who are looking for a proactive and strong communicator to join their team as a Bookings & Customer Service professional.This is an excellent opportunity for a focused and organised individual to join a thriving business, working within a team orientated environment offering potential to progress and develop.Benefits:

• Free breakfast Friday
• Health care plan
• Free parking
• Competitive benefits package

Bookings & Customer Service Assistant Responsibilities:

• Ensuring any shipping issues are being managed and the customer is informed throughout
• Communicating with customers through various methods, i.e. telephone and email
• Liaising with internal departments as and when necessary, such as Export Planners
• Effectively and accurately updating the internal software to maintain information
• Providing an exceptional level of customer service from start to finish
• Producing relevant paperwork for trailer deliveries

Required Skills & Experience:

• IT literate
• Good decision-making skills
• Export customs clearance experience desirable
• Highly organised with great attention to detail
• Excellent communication and customer service skills

If you are interested in finding out about this exciting Bookings & Customer Service Assistant opportunity, please click ‘apply now’.Chase & Holland acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We specialise in finance, supply chain, HR, IT and office support recruitment and comfortably service Yorkshire, Derbyshire, Nottinghamshire, Leicestershire, Staffordshire and Lincolnshire.