Executive Housekeeper

Loughborough, Leicestershire
LCFC

About The Role

Based at Leicester City’s world class training ground facility, the Executive Housekeeper will assist the Head of Operations with planning, organising and developing the housekeeping operation, ensuring the high standards we expect are maintained at all times.

The Housekeeping team are constantly striving to deliver a world class experience to all its customers and users of our facilities. This role is integral to creating an experience that is beyond expectation.

The successful candidate will Manage the day-to-day activities of the Housekeeping department to include a quality driven cleansing regime of all offices, meeting rooms, changing areas, washrooms, toilets, bedrooms, pools, gymnasiums, back of house areas, externals and associated car parks.

You will manage an in-house team of cleaners to develop the housekeeping services and maintain the highest of standards throughout the day, reacting to calls and conducting periodical deep cleans. Through effective leadership, you will encourage your team to create positive inter departmental relationships, meaning an outstanding service is always delivered.

Who We’re Looking For

The ideal candidate will be passionate about creating world class experiences, understanding the impact their role has on the Club and have a Willingness to continuously exceed customer expectation.

The successful candidate will have a minimum of 3 years’ experience running a housekeeping team at a high level and have a good understanding of COSHH.

You will have experience of leading a housekeeping department, inspiring your team to perform to an exceptional level, and have a commitment to the personal development of each team member.

You will be able to work in a fast-paced environment with changing demands, creating strong relationships with other leaders to ensure the highest standard is maintained at all times.

You will have a keen eye for detail, be organised and have a proactive approach and the ability to create new ideas and initiatives.

You may be required to work weekends and evening, so a flexible approach is important for this role.

About The Club

Knowing some of the history of Leicester City Football Club helps you appreciate the sense of community, spirit, and family for which the Foxes are renowned for.

Formed in 1884, the Club was promoted to the Premier League in 2014 when the Foxes returned to the top tier as the Championship title-winners. In 2016, Leicester City became Premier League champions. This remarkable achievement qualified them for the UEFA Champions League for the first time in the Club’s history, and they subsequently reached the quarter-finals.

Under the stewardship of King Power and the Club’s CEO Susan Whelan, Leicester City Football Club is deeply committed to the local community and its supporters and continually strives to ensure that every point of engagement with fans is truly world class including the experience on matchdays. Investment in the Club continues, with the opening of a new 180-acre training ground in north Leicester due this summer.

Ultimately, the Club’s vision is as exciting as it is simple: we believe that together, it’s possible. We value and respect individual difference and recognise that the diversity of our staff contributes to our success off the pitch. Our inclusive culture and approach is supported by our Stonewall Diversity Champions partnership, our Time to Change pledge and our status as a Disability Confident employer.

Benefits Package

Leicester City Football Club offers a competitive salary and pension scheme with life assurance to all its permanent employees. Employees are able to benefit from free onsite parking as well as an onsite subsidised staff restaurant. Employees also benefit from up to 33 days’ annual leave including bank holidays.

Contract Type – PermanentHours Per Week -37.5

Leicester City Football Club is an equal opportunities employer and we positively welcome applications from all candidates regardless of age, disability, gender identity or expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

Leicester City Football Club is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. As such, you may be subject to a satisfactory enhanced disclosure via the Disclosure & Barring Service and prior to taking up any role.

Suitable candidates will be interviewed as and when they apply, the role will be shut down as soon as a suitable candidate has been sourced.